Privacy and Cookies Policy
At Affascinante by Katty Henao, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.
1. Information We Collect
We collect information that allows us to provide a personalized luxury experience:
Personal Identifiers: Name, email address, phone number, and shipping/billing address.
Transaction Data: Details about payments and products purchased (processed through secure third-party gateways; we do not store full credit card numbers).
Technical Data: IP address, browser type, and usage patterns through cookies.
Body Measurements: If provided voluntarily for sizing consultations to ensure the perfect fit of our shapewear and swimwear.
2. How We Use Your Information
We use your data to:
Process and deliver your orders.
Provide personalized customer support and sizing advice.
Send updates about your order or brand news (only if you opt-in).
Improve our website functionality and security.
3. Cookies Policy
Our website uses “cookies” to enhance your browsing experience.
Essential Cookies: Necessary for the website to function (e.g., keeping items in your shopping cart).
Analytical Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).
Marketing Cookies: Used to show you relevant advertisements based on your interests.
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
4. Data Sharing and Third Parties
We do not sell your personal information. We only share data with trusted partners necessary to run our business:
Shipping Carriers: To deliver your Medellín-crafted pieces to your doorstep.
Payment Processors: To ensure secure financial transactions.
Marketing Platforms: To send our newsletter (if subscribed).
5. Your Rights (CCPA/GDPR)
As a user, you have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your data.
Opt-out of marketing communications at any time. To exercise these rights, please contact us at hello@kattyhenao.com.
6. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While no method is 100% secure, we strive to use commercially acceptable means to protect your personal information.
7. Contact Us
For any questions regarding this Privacy Policy or how your data is handled, please reach out to:
Affascinante by Katty Henao Email: hello@kattyhenao.com